Service Contract

Comprehensive, uncomplicated & competent

Help, as it should be:
Comprehensive, fast, uncomplicated and competent

With the LPW service contract, you are always on the right side. You can rest assured that your laser welding machine works reliably and always has high availability.

With the help of the service modules Maintenance, Emergency Support and Individual you can adapt the service contract specifically to your wishes and requirements.

Maintenance

Your advantages:
  • System-specific maintenance
  • Avoidance of wear-related failures and thus high system availability
  • Cost control through fixed contract prices
THE SERVICES:

The Maintenance module includes all maintenance services tailored to your system, such as regular replacement of wearing parts, calibration of the laser parameters, functional testing and documentation of all work performed and results.

Here you put the entire maintenance into one hand ensuring that your system is always in the best possible condition and that you keep an overview.

Emergency Support

Your advantages:
  • Extended accessibility
  • Guaranteed call-back and on-site times
  • Highest priority handling in support
  • Support and on-site services
  • Risk minimization of downtimes
THE SERVICES:

A call is all you need and LPW Services can help you solve your problem. Within the scope of extended accessibility, we are available for you outside the normal business hours. With the module emergency support you receive a return call from us directly, but at the latest within the agreed time after receipt of the error message, so that the measures for rectifying the fault can be taken directly.
If on-site use by LPW is required, we guarantee the arrival of a service engineer on site within the agreed on-site reaction time.

Individual

Your advantages:
  • Optimal adjustment of our services to your needs
  • Premium Support
  • Top conditions for the entire Service package
THE SERVICES:

With the module Individual you have the possibility to put together your desired package from the wide range of services. For example, you can agree a shorter on-site response time, cover several systems with a service contract, include spare parts and spare part packages and much more.

Talk to us, we will be glad to advise you and respond to your individual wishes.